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What is iNetProfessional? iNetProfessional is a team of professionals brought together by JS Consulting Group Inc to revolutionize the Real Estate industry. Tying a band of professional IT software developers, consultants, graphic designers, printers and photographers, we are poised to help you make your business better, and more efficient. What makes iNetProfessional better than the competition? iNetProfessional is better than any product on the market because it's simple. iNetProfessional is professional feeling, simple to use, and has the abilities of several applications and services. You'll get all this while dealing with one proven company. Who is JS Consulting Group Inc? JS Consulting Group Inc is a leading IT services firm and is a company behind iNetProfessional. With offices in Canada , the United States and an Offshore Development Centre in Asia Pacific region, we are poised to serve our customers globally. Our Offshore Development Centre has received an ISO 9001:2000 certification from KPMG, USA. To ensure your success, we have tailored our software and our services to provide you with a smart and innovative custom solution.
With our head office is located in Toronto, Canada , we are local to you. We are prepared to meet all our goals and help you reach yours. Our alliance-partner, Iconica Communications Inc, is also located in Toronto and brings professional graphic design needs to your business. Having tailored their business for Real Estate agents, they stand head and shoulders above the competition.
What if I don't understand how to do something? With email support, telephone support, and help documentation, available to you 24 hours a day, there is no stopping or slowing down your business. Sign up for the Premium Support feature and get complete support any time. How do I acquire a domain someone else owns? Unfortunately this is something we cannot help you with. The only way to acquire a domain in use is to purchase it from the owner. Does iNetProfessional come with a money back guarantee? iNetProfessional comes with a 30-day no questions asked guarantee. Within 30 days, you are welcome to cancel your annual subscription. You will not be charged for the first month of your service and you will receive your setup cost minus $75. Why do you not refund my whole setup costs? Here, at iNetProfessional.com, we aim to keep customers happy. Unfortunately, the cost of meeting with you, building and designing your website and purchasing a domain requires a lot of time and overhead. The $75 goes towards maintaining our product and services at lower cost than our competition. Will I receive a paper invoice? No, you will not receive a paper invoice. In our attempts to help preserve the Earth, we have taken the next step in technology with email invoicing. Feel free to print a copy for your records and income taxes. How long until my website will be complete? Upon the design completion and verification of the graphics from your part, we will have your website up in 72 hours. Are there any additional charges for any of the services? Services like custom graphics, flash intros, customized pager or custom forms all have extra charges and are based on projects. Please contact us for more information. All these extra charges are billed on a Time-and-Material basis using our current hourly rate. Are my UserName and Password case sensitive? No and yes, in that order. Your username is the email address that you have chosen to use to access your web-mail, and is not case-sensitive. Your password, on the other hand, is case sensitive. What's the difference between Search Engine Submission vs Search Engine Optimization (SEO)?
Search Engine Submission: Please note that our free website submission service will only announce your Web site; we cannot guarantee submission or ranking. You only need to enter your information once. Some search engines consider it spamming and may penalize those sites that submit the same URL more than once. It is equally important to note that a good majority of the Web sites submitted through Submit-Free have optimization problem(s) that will negatively affects their search engine ranking. If your site does not show up in the search engines or if it doesn't achieve high ranking, you may want to consider using our Search Engine Optimization service. How do I create a new email address or add an autoresponder or forwarder to an existing email address? Our support team member can do this for you, all you have to do is contact us with details or email the following information to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
First Name If you are creating a new email address, please provide the user's full name.
In the case where you would like an autoresponder please provide the content you would like to autorespond with. For forwarders, please provide the email address to forward to. |

